Privacy Policy

Last Updated: September 1, 2026

1. Information We Collect

We collect personal information that you provide to us when placing an order, including your name, shipping address, phone number, and payment preferences. This information is strictly used to fulfill your orders and deliver your custom textiles.

2. How We Use Your Data

Your data is primarily used to process transactions, calculate accurate shipping rates, and dispatch orders via courier services. We may also use your contact information to send you updates about your order status via WhatsApp.

3. Data Security and Storage

We prioritize the security of your personal data. Our platform utilizes a secure local database architecture to ensure your information is not unnecessarily exposed to third-party data brokers. Payment information (if applicable) is processed securely through respective payment gateways.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. Your shipping details are only shared with our trusted logistics and courier partners (e.g., TCS, Leopard, local delivery networks) for the sole purpose of delivering your order.

5. AI and WebMCP Usage

If you interact with our catalog using an AI Agent (via WebMCP), please note that your prompts and interactions may be processed by the underlying AI model (e.g., ChatGPT, Claude) according to their respective privacy policies. We do not store transcripts of your AI conversations on our servers.

6. Contact Us

If you have any questions or concerns about how your data is handled, please reach out to us directly via our official WhatsApp support channel.